Terms and Conditions

Advance Purchase - When rooms have been fully pre-paid, they are non refundable and non-transferable for all room types.


Following confirmation of your reservation, the deposit or the cost of two nights stay, whichever is the greater, becomes non-refundable should you cancel any part, or all of your reservation.


When a cancellation is made within 21 days of arrival or by no shows a cancellation charge equal to the whole booking will become payable.


Where a reservation is made using debit or credit card the same card will be debited with the cancellation charge unless other payment methods are offered and approved.


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When a reservation is for a two night minimum stay or three night minimum bank holiday weekend stay, cancellation of only one or two nights will not be allowed and cancellations will be subject to full payment.


When a reservation is cut short after arrival the stay will be subject to payment in full.


We strongly advise guests to have appropriate travel insurance in place before they travel.


Late Bookings

Where bookings are made for arrival to be within 72 hours, full payment will be made on the credit/debit card given, and no refunds offered for any cancellations.


Any damage caused to the rented room or property that is caused by the guest, must be paid for before leaving the property.


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